PRODUCT CARE

Maintenance & Care Guide

How to clean brass naturally

Lemon & Baking Soda Method: Mix equal parts lemon juice and baking soda to form a paste. Apply to the brass surface and let sit for 5-10 minutes. Scrub gently with a soft cloth and rinse thoroughly with water. Dry immediately with a clean cloth.

Preventing tarnish and oxidation

Store brass items in a dry place away from moisture. Use silica gel packets in storage containers to absorb humidity. Avoid exposing brass to salt water or harsh chemicals. A light coat of clear lacquer can help prevent tarnishing, though it may dull the natural shine slightly.

Restoring shine to dull brass

For heavily tarnished pieces, use a commercial brass polish following the manufacturer's instructions. Alternatively, soak the item in white vinegar for 15-30 minutes, then scrub with a soft brush. For intricate designs, use an old toothbrush to reach detailed areas.

What to avoid when cleaning

Never use steel wool, wire brushes, or harsh abrasive cleaners as they can scratch the surface. Avoid bleach, ammonia, and acetone. Don't soak brass in water for extended periods. Keep away from extreme heat sources. Always test cleaning solutions on a small, inconspicuous area first.

Common Questions

What is your return policy?

We offer a 30-day return policy on all items. Products must be in original condition with all packaging. Contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout. International orders may take 2-3 weeks depending on destination.

Are your products authentic brass?

Yes, all our products are crafted from high-quality brass. Each piece is carefully inspected to ensure authenticity and durability. We take pride in our traditional brass craftsmanship.

Do you offer bulk orders?

Absolutely! We offer special pricing for bulk orders. Please contact our sales team at sales@mayabrass.com or call us for a custom quote on large orders.